



While each pet care facility will have varied philosophies or processes that inform how they offer daycare to pet owners, to target owners we must first consider their perspective. People generally want the best possible care for their pets and seek assurance that they will be safe, happy and well-cared-for in their absence. Our marketing efforts should revolve around addressing these concerns and educating owners on the advantages of dog daycare, including socialization, behavioral improvements, physical exercise and mental stimulation.
In a world with an increasing number of options for pet boarding and daycare, our brand operates under the mindset that daycare is more than just a service; it’s a pathway to a happier, healthier and more balanced life for your dog.
When dogs get this opportunity, they learn to socialize within a pack in the right way, which gives them the tools they need to live their best life and to adapt to what is a very human world. It also helps reduce separation anxiety, jumping, chewing, barking and destructive behavior—all things that are unnatural for dogs and are introduced by us humans.
By emphasizing the benefits of natural pack socialization in our marketing tactics, we can target pet owners who appreciate knowing that their dogs can form bonds with other dogs, learn essential social skills and enjoy companionship with their kind, all with limited human disruption. In addition, we can educate pet owners on these benefits, and of the concept of pet daycare in general, securing potential new customers in the process.

By emphasizing the benefits of natural pack socialization in our marketing tactics, we can target pet owners who appreciate knowing that their dogs can form bonds with other dogs, learn essential social skills and enjoy companionship with their kind, all with limited human disruption.
One of the most compelling ways to market dog daycare to pet owners is by sharing real stories of behavioral transformations that dogs experience in our care. Dogs are not autonomous creatures; they are born into litters of other pups and thrive on the support and guidance of their pack members. When left alone for extended periods of time, they can become anxious and destructive.
The link between boredom and behavioral issues isn’t simply about a lack of activity; it’s about a lack of confidence, leadership and lack of a pack. Regular interactive daycare and boarding addresses this by providing the confidence-building experience of pack interaction. Dogs that may be shy or struggling with behavior problems gain the support of a pack, therefore fostering their self-assurance.
Your organization likely has stories of dogs who have benefited from daycare by overcoming shyness, anxiety or behavioral issues. These real-life examples resonate with owners. Demonstrate the tangible impact of your services on a dog’s behavior and leverage these testimonials in marketing efforts.

In recent years, daycare has shifted from a luxury to a necessity, even in economic downturns. Pet owners need help raising their dogs; they need a home away from home that they trust to take care of their dogs the way that they would.
Jackie Bondanza is the CEO of Hounds Town USA, a fully interactive Dog Daycare, Boarding, and Pet Spa facility franchise. She began her journey at Hounds Town as a customer in 2013 and quickly realized that the brand was unlike anything else on the market. She then joined the brand’s corporate team, where she developed a comprehensive franchise expansion strategy and spearheaded the concept’s growth to more than 50 locations across the country.