

Here are eight ways to say “thanks” to those loyal clients who make your business a success:
Everybody loves free swag, especially when it’s something useful. Consider creating custom-branded merchandise like dog leashes, collars, or even a cozy blanket. Make sure it’s high-quality and practical so your clients (and their dogs) will actually use it.
So as you keep busy working on your business, don’t forget to take a moment to say “thank you” to the people who make it all possible. Whether it’s with a handwritten note, a special event or a personalized gift, showing your appreciation goes a long way in building lasting relationships with your clients.
Fern is the founder of Overdog Digital, a digital marketing & consulting agency that helps dog daycare and boarding facilities attract, convert, and keep more customers by creating winning marketing campaigns and providing the business guidance to build momentum and spark long-term growth. Fern also has programs to train daycare staff, is a dog behavior consultant, and has a dog training business in New Jersey. He is the author of eight books and a popular speaker at national conferences and private events. To join The Dog Daycare Business Think Tank or ask a question, go to: www.facebook.com/groups/dogdaycarethinktank