Animal Behavior
By Bradley Phifer
ost dog owners view daycare as a place where their dog burns off energy, plays with other dogs and stays out of trouble while they are at work. But what they often don’t realize is that every minute at daycare influences their dog’s future behavior.
While the best daycares leave dogs better than when they arrived, in-house training can be viewed as optional or unrealistic, yet learning happens whether or not it’s planned. When we recognize the type of learning happening in our facilities, we can intentionally shape it rather than leave it to chance. What dogs learn while in our care can follow them home, just as the behaviors they practice at home can show up when they walk through our doors.
In daycare, lessons are learned quickly and reinforced often. For example, when a dog routinely practices undesirable behaviors, like rushing through gates, barking for attention, jumping up, ignoring humans, mouthing or using aggression to manage social pressure, those behaviors become more proficient and frequent.
That’s why your team’s habits matter so much. Sometimes, without meaning to, we’re teaching lessons that will stick with a dog for life. Facilities that don’t incorporate training principles are still teaching—they’re just letting the environment decide the lesson.
When team members spend time teaching the dogs what they need to know, the dogs respond more reliably. Days run more smoothly when desired behavior is rewarded and when strategies are implemented to interrupt and redirect undesired behavior. Handlers move with confidence instead of preparing to put out the next fire. Calm becomes the default rather than the exception, and we see less need for corrections and less frustration among staff.
The solution is treating daycare like a classroom, not a playground. To achieve this, operators must invest in regular staff training, develop clear operating procedures informed by canine behavior science, and ensure the whole team shares the same goals about what behaviors to encourage, prevent and reinforce.
Also consider developing written procedures for your staff using a shared language of cues and providing ongoing employee training. Ask your staff to watch daily routines to identify what dogs are learning at your facility. Train your team to observe canine body language, distinguish between appropriate and inappropriate play, and reinforce their handling skills. Create standard procedures so every handler teaches the same way. And, let your clients know how you are reinforcing good behaviors so they understand the quality of your daycare.
Training at daycare isn’t about obedience; it’s about communication and stress reduction. Think of your daycare as a learning environment first and a play environment second. Ensure that dogs leave with more than physical or emotional exhaustion. Send them home with stronger emotional responses, more reliable skills and improved behavior. A well-run daycare produces better dogs, thankful owners and safer communities.
Bradley Phifer, CBCC-KA, CPDT-KSA, is the Executive Director of the Certification Council for Professional Dog Trainers (CCPDT) and the owner of multiple dog training, boarding, and daycare businesses. He specializes in behavior modification, professional standards, and the practical application of learning theory in real-world settings.


